SUPPORT AND PROFESSIONAL SERVICES

Fully Supported Job Management Solution

Cumulus understands the importance of having quick and reliable customer support and service. We pride ourselves on making sure you have answers to your questions as quickly as possible.

Full support and training is included with your cloud subscription.  When you call or submit a support request, we’ll be there to resolve your questions, concerns or issues.


Training

Everyone learns differently.  We provide remote training that can be done a couple hours at a time or we can come on-site and provide training.  You decide! We provide videos and documentation that can be reviewed at anytime

Implementation

Our implementation methodology assures the highest level of success.  We take the time to understand your needs and make recommendations based on best practices and assure the new system exceeds your expectations.  We’ll even convert the historical data from your old system onto your new system​

Additional Support You Need and Expect

With Cumulus Applications as your partner, you gain even more benefits, including:

Customer Support

Support is included with your monthly subscription at no additional charge. Just email our support team at Support@CumulusApps.com or call 321.802.8811.

​Software Updates

Never worry about paying for or having outdated software.  Our cloud software includes ongoing updates so you’ll always have the latest version.

​Data Backups

Your data is backed up and securely stored daily so if there’s ever a need to restore your data, we assure a timely and complete restoration.