SUPPORT AND PROFESSIONAL SERVICES
Fully Supported Job Management Solution
Cumulus understands the importance of having quick and reliable customer support and service. We pride ourselves on making sure you have answers to your questions as quickly as possible.
Full support and training is included with your cloud subscription. When you call or submit a support request, we’ll be there to resolve your questions, concerns or issues.
Everyone learns differently. We provide remote training that can be done a couple hours at a time or we can come on-site and provide training. You decide! We provide videos and documentation that can be reviewed at anytime
Our implementation methodology assures the highest level of success. We take the time to understand your needs and make recommendations based on best practices and assure the new system exceeds your expectations. We’ll even convert the historical data from your old system onto your new system
Additional Support You Need and Expect
With Cumulus Applications as your partner, you gain even more benefits, including:
Support is included with your monthly subscription at no additional charge. Just email our support team at Support@CumulusApps.com or call 321.802.8811.
Never worry about paying for or having outdated software. Our cloud software includes ongoing updates so you’ll always have the latest version.
Your data is backed up and securely stored daily so if there’s ever a need to restore your data, we assure a timely and complete restoration.